- Major kinds of systems - Operational, Management & Strategic
- Types of Systems _ ESS, DSS, MIS, TPS
- Functional Perspective - Sales &Marketing , HR,Manufacturing& Production, Finance & Accounting
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Group Decision-Support Systems
More and more, companies are turning to groups and teams to get work done. Hours upon hours are spent in meetings, in group collaboration, in communicating with many people. To help groups make decisions, a new category of systems was developed--the group decision-support system (GDSS).
What Is a GDSS?
You've been there: a meeting where nothing seemed to get done, where some people dominated the agenda and others never said a word, which dragged on for hours with no clear agenda. When it was all over no one was sure what was accomplished, if anything. But the donuts and coffee were good!
Organizations have been struggling with this problem for years. They are now using GDSS as a way to increase the efficiency and effectiveness of meetings. The text includes a list of elements that GDSS use to help organizations. We'll highlight a few of them:
• Preplanning: A clear-cut agenda of the topics for the meeting.
• Open, collaborative meeting atmosphere: Free flow of ideas and communications without any of the attendees feeling shy about contributing
• Evaluation objectivity: Reduces "office politics" and the chance that ideas will be dismissed because of who presented them instead of what was presented
• Documentation: Clear communication about what took place and what decisions were made by the group
• Preservation of "organizational memory": Even those unable to attend the meeting will know what took place; great for geographically separated team members.
GDSS Characteristics
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